Subqura Support

Email support@raapps.site with your device model, iOS version, Subqura version (if shown in Settings), what you expected, and what happened. Screenshots help when something looks wrong on screen.

By default, Subqura stores your tracking data on your device. If you enable optional iCloud sync, Apple may sync that data with your Apple ID. RA Apps LTD does not host your subscriptions and expenses on our own servers as part of normal app use. See the Privacy Policy for details.

No. Subqura does not require a RA Apps LTD account and does not require bank linking. You can log expenses and subscriptions manually. Receipt capture and on-device text recognition may be available to help with entry, depending on your version and permissions.

Delete individual items in the App, or delete the App from your device to remove local data. If iCloud sync was enabled, also review iCloud storage and backups under your Apple ID if you want copies removed from iCloud. To request deletion of support emails we hold, contact support@raapps.site.

If you allow notifications, you can receive reminders for upcoming subscription renewals and other alerts you enable (such as budget-related alerts). You can change notification permissions in iOS Settings → Subqura.

Use in-app export options (such as CSV or PDF) where available, and keep your own copies of important files. Device backups and optional iCloud sync are controlled by your Apple settings.

Payments for Subqura (if any) are handled by Apple through the App Store. To restore a purchase, use the restore option in the App if provided, or check your Apple ID purchase history. To cancel an auto-renewable subscription, go to your device Settings → [your name] → Subscriptions (or manage subscriptions on the App Store). Refunds are handled under Apple’s policies via reportaproblem.apple.com or Apple Support.

On-device text recognition depends on image quality, lighting, language, and receipt layout. You can always enter amount, date, and merchant manually. Try a clearer photo or better lighting if fields do not auto-fill correctly.

Subqura is an iOS app. Minimum iOS version, supported devices, and any companion features (widgets, Watch, and so on) are listed on the App Store product page for the version you install.

No. Subqura helps you organize information you enter. It is not a bank and does not provide tax, investment, or professional financial advice. Verify important figures independently.